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”Les Kevin, More Tech” is hosted by Kevin Van Kannel and Les Harris of UTEC, located in Ann Arbor, Michigan. The show dives into the technology marketing, while highlighting thought leaders, entrepreneurs, and field experts on the evolution of technology and how it’s changing the landscape of business.
Episodes
Monday Nov 04, 2024
Monday Nov 04, 2024
Kevin and Les are joined by Greg Gumpright, Director, Service & Support from Sharp Electronics to discuss the company's technician training programs, equipment installations, and the exciting Master Tech competition for service engineers. Greg also shares insights into the future of service with AI advancements.
1:15 - What is Greg’s role?
2:!5 - What brought Greg to Michigan today.
3:50 - Training and Development.
4:56 - What is Master Tech?
8:05 - Levels of service and how they work.
11:00 - New technician training.
12:28 - Where is the future of the service side going with AI.
Show Links
For more information about UTEC follow the links below.
Website: https://www.utecit.com/
Twitter: https://twitter.com/UTECIT/
Guest Links
Greg Gumpright, Director, Service & Support from Sharp
Website: https://www.sharpusa.com/
Email: gumprightg@sharpsec.com